Patient Safety Goals
- Identify Patients Correctly
Improper or inadequate patient identification is a leading cause of adverse events.
At least two patient identifiers must be used to ensure that the right person receiving the intended care, treatment, and service, when:
- Administering medication or blood products.
- Taking blood samples or other specimens for clinical testing.
- Providing any other treatments or procedures.
The identifiers are:
- Patient’s name with NRIC/Passport number, and
- An assigned identification number (MRN or Case number)
- Improve Effective Communication
When receiving a verbal order or providing clinical information over the telephone, ensure that the order or information is understood clearly.
- Improving The Safety Of High-Alert Medications
Look-alike, Sound-alike and High Concentration Drugs
Reduce the risk of medication errors by:
- Segregating and minimising the quantity of concentrated electrolytes (eg potassium chloride) in the wards;
- Standardising the limit and number of drug concentration available in the organisation; and
- Segregate look-alike and sound-alike drugs in the unit.
To reduce look-alike/sound-alike drug misunderstandings, you must:
- Write legibly and speak clearly when communicating medication information.
- Get the Listener to read back the w